There are a few reasons why Google Assistant does not work on your Android device. Fortunately, most problems are small and can be solved within minutes without any technical knowledge. To get the assistant's backup, just follow the steps below. In most cases, one of them should solve your problem.
Editor's Note: Is your problem related to the Google homepage, and not an Android device? Check out this guide instead.
first Restart your phone
Let's start with a simple: restart your phone. It is quick and easy to perform and definitely worth a try, as it is known to get rid of many technical problems.
I'm sure everyone knows how to reboot your Android device, but I still go through the process just in case. All you have to do is press and hold the power button on the device for one second or two, after which some options appear on the screen. Select the restart / restart option and the phone will do the rest.
When the handset is turned on, try launching Google Assistant to check if the problem remains. If it is, continue to the second step.
2nd Check that the assistant is enabled and that the device supports it.
Start by checking if your phone supports Google Assistant – not all models do. Devices that support it need:
- Android 5.0 or higher
- Google app 6.13 or higher
- Google Play services
- At least 1 GB of memory
In addition, the device language must be set to one of the following: Chinese (traditional), Danish, Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish, Swedish, Thai or Turkish. ] Make sure you enable Google Assistant on your Android device.
If everything checks out but Google Assistant still doesn't work on your phone, the next thing is to make sure the service is turned on. Open the Google app on your device, select the "More" option at the bottom of the screen and tap "Settings" followed by "Google Assistant." The next step is to tap the "Assistant" tab at the top, scroll down and select your device, then select the switch next to "Google Assistant" and "Access with Voice Match" to finish the process. After that, try to call the Assistant by saying "OK Google, or" Hello Google. "If nothing appears on your screen, it's time to move to step number 3.
3. Recall the voice model
It is possible that the reason why Google Assistant does not work is to It does not recognize your voice, this is easy to fix, because all you have to do is retrain the voice model. Here's how: Open the Google app on your phone, select the "More" option at the bottom of the screen, and then press on "Settings." The next step is to press the "Voice" option and select "Voice Match" Followed by "Reset voice model. "
Just click on the "I agree" option and follow the on-screen instructions to retrain the voice model. It's super simple – you just have to say "OK Google" and "Hello Google" a few times.  When you're done, say hotword again to see if the problem has been resolved and Google Assistant is now working, if there isn't, there are some other things you can try, which we'll take a look at next.
4. Others Possible Solutions
If none of the fixes so far solved the problem you are experiencing with Google Assistant, here's what you should try:
- Check the microphone: l that your microphone works and that you do not cover it with your hand when trying to call your assistant. If the assistant cannot hear you, it will not answer.
- Check your internet connection: In order to use the assistant, you must be online. Make sure you are connected to a Wi-Fi or mobile network and that the connection is stable.
- Disable other voice assistants: If you have a Samsung device try disabling Bixby to see if it resolves the problem. And if you've downloaded Alexa, Cortana or any other voice assistant on your phone, either disable or delete it.
- Upgrade the app: Make sure the Google app is updated to the latest version. Also, make sure to grant all permissions for the Google app by going to Settings> Apps> Google app> Permissions (the path may differ from model to model).
Read next: Best headphones with Google Assistant integration
One of these fixes should solve the problem you're experiencing with Google Assistant, but if it doesn't, there's a chance that the problem is on Google's end and not your. This can happen sometimes, especially after a buggy software update. Google usually fixes these things within a day or two, so be on the lookout for a new update for the Google app.