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Google wants you to migrate your Nest account: This is what you need to know



  google-nest-hub-max-smart-home

Use the new Nest Hub Max to control your Google Nest smart gadgets.


Juan Garzon / CNET

Nest and Google's smart home team have joined together in a single brand, named Google Nest . Google announced the change on Tuesday in Google I / O when the company debuted the jointly produced Nest Hub Max – a smart screen with a Nest Cam ($ 169 at Walmart) . As part of the change, Nest customers will be asked to convert their Nest accounts to Google Accounts.

The merged brand makes sense, because Nest and Google's smart home team have worked together since last year . Smart screens, smart speakers, Chromecast ($ 55 on eBay) streamers, Google Wi-Fi products and all of Nests old gadgets – including thermostats and cameras – will fall under the new umbrella of Google Nest. Along with the associated brand Google even dropped the price of some smart home interfaces .

Longtime Nest customers may think the change is most frightening. Your Nest account will not go and you can still use the Nest app – at least for the time being. Google has not announced any plans to get rid of yet, but you are urged to move from one Nest account to a Google account in the near future.

Nest accounts are moved to a maintenance mode and receive only security updates, while new features are reserved for Google accounts. Google has not released specific instructions on how to actually convert accounts. I can imagine they will be assaulting in the next few months because Google is beginning to push for merged accounts.

You still can't configure many Nest devices – including the Nest Cam and Nest Learning thermostat (214 $ in Amazon) – with Google home page so hopefully that functionality will be in place before Google starts shifting customers away from the Nest app. Without installation, you can already check Nest devices using the Google homepage, but Nest Cam security alerts are delivered via Nest. Also Nest Cam in the new Hub Max uses the Nest app for alerts, so Google has a little work to do to port all over.


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Meanwhile, Google Nest has released a FAQ that addresses issues from Nest customers. Here are the biggest times.

Works with Nest goes away

It officially closes on August 31, 2019. Developers will be encouraged to join similar Works with the Google Assistant program, allowing third-party devices to be controlled via voice commands or the Google Home app.

If you have devices connected to your smart home via Works with Nest, these connections will be canceled as soon as you convert accounts. If you do not convert accounts, these connections will end on August 31st.

Note that Works with Nest offers developers an open API to control Nest smart gadgets for the home. Working with an assistant is different in this respect, as it allows devices to work through Google Assistant, but not as a controller. Developers can check out actions on the Google Smart Home to integrate the device and create new commands.

Your homes will be unified

When you convert from Nest to Google, you ask if the home of your Nest app matches all that you have already created on the Google homepage. Once you've synced or created your home under your Google Account, you'll need to use the Google Home Maintenance homepage.

You can still check Nest units in the Nest app, and you can control most Nest units and all Google devices on the Google homepage when converting accounts. But you can only change the home yourself and add or remove members using the Google homepage.

Your family member can remove you

A big change for Nest customers: You will not be limited to what your household members can do. When you join home, all members of your Nest home will have full access to all your devices and settings. You can add and remove people from your home, but they will also be able to remove you. Be careful about who you add. When you convert, you will be asked which family members you want to bring to your new, common home.

If you are a family member – as opposed to an owner – of a Nest home, you can migrate to a Google Account while accessing the Nest home. It will not be converted until the owner makes the change, then you will receive an invitation to the new common home if they send you one.

Your subscriptions will remain intact

You will not see a disturbance in the premium services service such as Nest Aware. Once you have converted, you must use the Google Store to make changes and purchase new subscriptions. If you do not convert, continue to manage your subscriptions through Nest.

Your data is transferred to Google

You can decide what you want to share, but Google collects data from most devices to improve services. Google says it won't sell your information to advertisers.

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