Most of the problems you will encounter with your Galaxy S10 can be solved with a simple reset, but there are a number of different types. If your phone has frozen and it does not respond, try a soft reset to see if you can make it work again. If you have decided to sell your Galaxy S10, you first want to empty it with a factory reset. We'll show you exactly how to reset a Galaxy S10, S10 Plus or S10e here. We will also explain the differences between your options and select when you want to choose each.
How to reset a Galaxy S10
A soft reset is your first call when you have a problem with your Galaxy S10, S10 Plus or S10e. When you soften the phone, you just force on and off again. There will be no loss of data, so there is no real risk. If your S10 screen has frozen, it will not respond to touches, or perhaps it is unusually sluggish, then you should try a soft reset. Here's how:
- Press and hold Power and Volume down the buttons simultaneously for several seconds.
- When your Galaxy S10 is restarted, you can release.
If your problems persist after a soft reset, then you should check out our usual Galaxy S10 problems and fixes for possible solutions. If nothing works, you may need to try a factory reset.
How to reset a Galaxy S10
A factory reset can solve more problems or serious problems, but it will completely dry your phone. This means that you will lose all messages, photos, contacts, apps and anything else on your phone unless you back them up first. You will also want to factory reset your S10 before selling or forwarding it to someone else. When finished, a factory reset will return your phone to the state it was in when you first removed it from the box.
See Settings> Accounts and Backup> Backup and Restore and you should see alternatives to Backup My Data and Automatic Recovery . When you are satisfied that you have backed up everything you do not want to lose, continue with the following steps:
- Go to Settings> Backup and Restore> Factory Data Recovery .
- Impression Reset .
- Enter your PIN or password.
- Press Delete All .
When it's ready, you can set it as new or restore your backup. If you restored the factory to fight a problem, it is best to test that your question is gone before restoring your backup files and reinstalling apps and games.
Factory Reset Protection
If you reset your Galaxy S10 to transfer or sell it, you should turn off factory reset protection before making factory reset, otherwise you will be prompted to enter your Google Account information to enter the phone. This is a safety measure to deter thieves. It is easy to turn off:
Go to Settings> Accounts & Backup> Accounts> Google> Delete Account and confirm, then press Delete Account again.
How to reset the factory default to a responsive Galaxy S10
What if you want to reset your Galaxy S10, but the touch screen does not respond? Don't worry, you can do it with the hardware buttons. Just remember that you will lose everything that is not backed up. To reset the factory settings using the keys:
- Press and hold the Power button until the Galaxy S10 turns off.
- Press and hold Volume Up and Bixby buttons simultaneously, press and hold the Power button also.
- When you see the green Android logo, you can release all the keys.
- Use Volume to navigate up and down and highlight the dry data / factory reset
- Press the Power button to select it.
- I want to press Volume down to mark Yes – delete all user data .
- Press Power to select it.
- When the reset is complete, Reboot system now should be highlighted and you can press the Power button to restart your S10.