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How to reset Alexa on your Amazon Echo smart speakers and screens



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Restoring your Amazon Echo is not difficult, but you need to know where to start.

Ian Knighton / CNET

Maybe you’re upgrading your Amazon Echo smart speaker or trying to fix a device that doesn’t respond. Anyway, factory reset of your Alexa-powered gadget is the way to go. But knowing where to start is not always easy. The original Echo from 2014 has only two buttons, while second generation Echo (2017) and latest third generation Echo (2019) has four buttons. add Echo Dot, Studio and Bend speaker, not to mention a trio of screened smart screensand things get even more complicated.

To reset each type.






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First generation Amazon Echo (and Dot): Find restore on the bottom of the Echo speaker. Then use the end of a paper clip to hold down the button for 5 seconds. The light ring on the unit turns orange and spins, which means that it is reset properly.

Second Generation Amazon Echo (and Dot): This Echo speaker has no reset button – you just have to hold it down Microphone off and turn it down buttons until the light ring turns orange. It usually takes about 20 seconds. The light ring is switched on and off again with an orange rotating light, which means that it has been reset.

Third Generation Amazon Echo (and Dot): On this device, you just need to press Action button. It’s the button with the dot in the middle. Press and hold for 25 seconds, or until the light ring pulsates with an orange spinning light to indicate that it has been reset.

Amazon Echo Studio: As with the second generation Echo, you have to hold down Microphone off and turn it down buttons for about 20 seconds until the light ring flashes orange. When the light ring is switched on and off again, it means that the reset is complete.

Amazon Echo Flex: Echo Flex has only two buttons and no reset button. To reset it to factory defaults, press and hold Action button for only 20 seconds until the light flashes orange and then goes out and on.

Amazon Echo Show (all three versions): Echo Show devices can be reset in their setup menus, but the easiest way to reset them is by holding down both Speechless and turn it down buttons for about 15 seconds until the screen displays the Amazon logo.

Note that you should only reset your device if you are no longer using it, or as a final step to troubleshoot the device. A factory reset completely erases your data. If you are have problems with your Echo device does not work properly, you should try restarting it first by unplugging it from the wall and reconnecting it to see if a soft reset solves your problem.

Similarly, if you just want to delete or protect certain data, you might want to turn off a few features rather than restoring the entire device.

Do you need more smart speaker tips? Here is how to turn your amazon echo into a free tv speaker, eight problems that plague Amazon Echo and how to fix them and how to customize Alexa for a better Amazon Echo experience.


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