With any password manager, the only password you need to remember is the master password that locks the vault from both hackers and the company. This makes the master password very important. But what if you forget this password? Now, LastPass has you covered.
It's not a stretch to think that you can forget your password. With LastPass, it is one of only two obstacles that protects all your passwords and the personal information stored in your account. Ideally, this master password should be extremely strong, with a range of upper and lower case letters, numbers and symbols exceeding 12 or more characters. This can be hard to remember, so many users still use horrible passwords like "123456" and "password".
What is mobile account recovery?
Previously, LastPass gave the users some options in this circumstance. You can be reminded of your password via a tip you specified when you created your password. You can use a single password (OTP), but it can be difficult because the password is specific to the computer and browser. For example, if you used LastPass on computer A with Google Chrome, it would create an OTP. If you used it on the same computer but with Mozilla Firefox, it would create a new OTP. So you may have to try OTP before you can reset your master password.
Finally, mobile users can also reset their password using SMS, where they needed to navigate to a website and use numeric code (sent via SMS to their phone) to reset their password. The latter method is a security nightmare, because SMS can easily be spoofed or intercepted, which allows someone to take control of your database.
With more than 33% of the new LastPass users registered from their phones, LogMeIn realized that they needed to make this procedure easier for mobile users. It needed to be a safer method than SMS recovery, but one that did not require a computer. The result is Mobile Account Recovery.
Mobile Account Recovery is a new feature that rolls out on May 2, 2019, allowing you to reset your password from your phone. With a successful authentication via fingerprint finder or face recognition sensors (such as facial ID), you can reset your master password. And this only takes a few steps.
To try out, first make sure you are running the latest version of LastPass. Open Play Store (Android) or App Store (iOS) and update LastPass if the option is available. Be aware that the Mobile Account Recovery version is about to roll out on May 2, 2019, so it may not have reached your device yet.
- Install LastPass Password Manager: Android (free) | IOS (free)
Step 2: Turn on account recovery
When LastPass is opened, enter the app's settings by either selecting the upper-corner hamburger menu and select "Settings" (Android), or by selecting "Settings" at the bottom right of your screen (iOS). Select "Security" and then activate the use of the fingerprint scanner or face recognition by selecting the corresponding switch next to the option.
Now, scroll down and enable "Account Recovery" and verify using the phone's biometrics.
With mobile account reset, you can now reset your password from your phone. When you are in a situation where you do not remember your main password, select "Forget password" and select "Reset account" on the next page. Select "Fingerprint Reset" (or face ID if using an iPhone X, X S X S Max or X R ), then use the phone's biometrics to authenticate yourself when asked.
When LastPass successfully identified you will be taken to a new page with three text boxes: "Master Password", "Confirm Master Password" and "Password Tip (Optional)." Here you enter a new master password to lock your vault and protect the other passwords stored in the database. After some charges, LastPass will inform you that the reset was completed and you can now log in with the new password.
Remember that you will enter this new password in all devices that have access to LastPass. All your browsers, tablets and other devices need the new password to synchronize data and continue to let you auto-fill your information into their corresponding accounts.
With Mobile Account Recovery LastPass has separated itself from the competition by making its password manager even easier to use. LogMeIn identified a need for its customers and corrected it by utilizing a function that most mobile users already have access to, biometric. LastPass already managed to outperform our list for the best password manager on iOS and Android, and it seems they will keep that management in the foreseeable future.