Samsung boosted its flagship game 2019 with Galaxy Note 10 and Note 10 Plus, two of the best Android smartphones available today . They are the culmination of Samsung's improved design efforts in recent years and are visually striking smartphones.
As good as they are, Galaxy Note 10 devices are not without problems. Here is a summary of some Samsung Galaxy Note 10 and Galaxy Note 10 Plus issues and potential ways to fix them.
Editor's Note: Not all Galaxy Note 10 and Note 10 Plus have these issues. It is very likely that you will never encounter them.
Problem # 1: Unregistered fingerprint unlocks the phone
Back in October, a device owner discovered a major security breach with the fingerprint scanner on the screen. The bug allowed people with an unregistered fingerprint to unlock the phone and showed up on the Galaxy S10 and Galaxy Note 10. phones.
According to the reports, by placing some transparent objects on the fingerprint scanner, someone can get into Samsung's latest smartphones. Objects include everything from a clear screen protector and clear phone case to clear plastic. Samsung thought a screen protector was to blame, especially a silicone protector.
- Samsung released a note in October, managing the shortage. We do not know if the patch completely solved the defect, since the patch messages are only mentioned as screen protectors.
- If you still encounter the problem, remove the screen protector and re-register your fingerprints.
Problem # 2: Accidental screen touch
With a huge 6.8-inch screen, the Galaxy Note 10 Plus is not the easiest phone to hold. Even the Galaxy Note 10 with a smaller 6.3-inch screen can be a job to use for some people. These large screens can lead to accidental screen prints and interactions, such as opening the Edge apps panel and waking the screen.
Complicating issues are the curved sides. They look good on photos, but can make accidental screen prints more likely to happen.
- Turn on Unintentional touch protection with the section Display in Settings.
- Disable the Edge screen.
- Disable the Lift to Wake function. In the section Advanced functions in Settings, press Movements and gestures . From there, press Lift to wake to turn it off.
Problem # 3: S Pen does not work
Galaxy Note 10 and Note 10 Plus & # 39; height feature is what gave the phones their names in the first place: S Pen. The small accessory converted smartphone-stylus skeptics into believers thanks to features such as pressure sensitivity, low latency and more. On the two new Galaxy Note phones, you can even snap pictures and control media playback with air guests.
Also Read: Samsung Galaxy Note 10 S Pen: Everything You Need To Know
But some people have had problems with the S Pen. The problems range from the phone that does not recognize the S-pen to inconsistent blows.
- Remove the phone cover. Some cases may contain metals and magnets, which may interfere with the connection between the phone and the S Pen.
- Remove the screen protector. Although the connection between the phone and the S Pen is fine, a screen protector can cause inconsistent movement and pressure when using the S Pen.
- Change the S Pen tip. If the S-Pen dash is inconsistent, it may be time to replace the tip. Thankfully, the Galaxy Note 10 and Note 10 Plus contain several replacement tips for the S Pen.
- Use S Pen with another compatible Galaxy Note smartphone. This can let you know if the problem is with S Pen or something else. If you do not have a second Note device available, visit your nearest transport store or electronics store.
Problem # 4: Poor Signal Strength
Take a look, and you will see people reporting low signal strength. They compare the number of bars on their Galaxy Note 10 and Note 10 Plus with the number of bars on another phone, only to see fewer bars for the previous ones.
It is important to note that the number of bars is not fully representative of the signal strength of a telephone. That being said, there are enough reports where there seems to be a real problem for some devices in Galaxy Note 10 and Note 10.
- If you use Wi-Fi more often than not, make sure Wi – Fi calls are enabled in Settings. It leads calls over your Wi-Fi network instead of your mobile network.
- Contact your carrier for help.
Problem # 5: Apps Don't Take Full Screen
With the Switch to Higher Smartphones noted app developers thanks and updated their apps to fit higher screens. However, there are still some apps that do not use the extra properties. Famous apps like Facebook, YouTube, Twitter and more do not have this problem, but smaller apps may not use the full screen.
- In Settings, touch View . For all apps that are not full screen, tap the app and press Full Screen .
- Each app that does not use the full screen will have a small popup window at the bottom of the screen. Tap it to switch the app to full screen mode.
Problem # 6: Poor Battery Life
 The Galaxy Note 10 and Note 10 Plus have large batteries to go with their large sizes, But people reported disappointing battery life with the two phones.
The problem is that it can depend on various factors. Maybe an app got fake and sap the phone's battery. Maybe your phone has poor signal strength. Maybe it's a combination of the two and other factors. Whatever the reason, poor battery life can be detrimental to the smartphone experience.
Also read: The best Android smartphones with the best battery life
- Restart your phone. This is a meme at this point, but you will be surprised how a simple reboot can improve battery life or solve other problems.
- See if battery usage of an app is abnormal. In Settings, go to the section Device care and click Battery consumption .
- Every Samsung smartphone has the company's battery optimization tool. To use it, go to the Battery section of Settings. From there, tap the apps you want to optimize and tap Save Power .
- Make sure your phone has good signal strength. Poor signal strength means your phone works harder and empties the battery faster.
- If you bought the phone through a carrier, it is likely to come with bloatware. These are carrier-labeled apps that are pre-installed on your phone. You can disable these apps in Settings.
- Go to Safe Mode. This lets you know if your phone's poor battery life is due to an app that you downloaded from the Play Store or elsewhere. Below you can see how to open Safe Mode on Galaxy Note 10 and Note 10 Plus.
Issue # 7: "Refining Image" message
Galaxy Note 10 and Note 10 Plus packs some of the best cameras available on smartphones. But the November update seemed to cause the "refining image" error. According to concerned device owners, the message will not disappear and will be rejected only when they restart the phone.
- Turn off Galaxy Note 10 and Note 10 Plus background processing management. To do this, press Device Care within Settings, and then press Battery . From there you will find the Camera app and turn off the option Put to sleep .
How to soft reset, hard reset, boot into safe mode and wipe cache partition
Soft reset of Galaxy Note 10 / Note 10 Plus
- If the screen answers:
- Press and hold the Power and Volume buttons, then press Turn off twice.
- You can also swipe down to open the notification panel, tap the Power icon next to Settings rack and press Turn off .
- If the screen does not respond:
- Press and hold the power and volume buttons for about 10 seconds.
Hard reset Galaxy Note 10 / Note 10 Plus
- Turn off the phone.
- Press and hold the Volume and Power buttons.
- Release both buttons when the green Android log o is displayed.
- Press the volume key to switch the selection to Wipe data / factory setting .
- Press the power switch to select Wipe data / factory reset .  Press the volume key to switch the selection to Yes – delete all user data .
- Press the power switch to select Yes – delete all user data .
- ] When the reset is complete, press the power switch to select Restart the system now .
Start in safe mode
- Turn off the phone.
- Press and hold the power switch past Galaxy Note 10 or Galaxy Note 10 Plus name appears on the screen.
- When Samsung is displayed, release the power switch and immediately press the volume key.
- Continue holding down the volume key until the phone is ready to restart.
- Release the volume down button when you see Safe Mode in the lower left corner of the screen.
Wiping the cache partition
- Turn off the phone.
- Press and hold volume up and switch.  When the Android logo appears, release the volume and power buttons.
- You will see a Install System Update for anywhere between 30 and 60 seconds.
- In the system recovery menu option, press the volume down button to switch the selection to wipe cache partition .
- Press the power switch to select wipe cache partition .
- Press the volume key to get to switch the selection to yes .
- Press the power switch to select yes .
- Press the power button to restart the unit when Restart the system now [Option appears.
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