- In the US and Canada, there are no Samsung Galaxy Note 20 headphones in the box.
- However, you can get a free pair by contacting Samsung’s customer team.
- The headphones are AKG-labeled USB-C wired headphones.
When Samsung’s Galaxy Note 20 goes on sale in the US on August 21, it will have some other content in the box than its international counterparts. There are no Samsung Galaxy Note headphones to be found.
International variants of the phone come with a pair of free AKG USB-C headphones.
No Samsung Galaxy Note 20 headphones in US cases
“We no longer offer wired headphones in the box for our flagship phones in North America,” a spokesman told Samsung Phone Arena. With more and more people in the US and Canada using Bluetooth headphones with their phones, the company reasoned that it did not make sense to continue collecting headphones with their devices.
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The good news is that you can still get a pair of free Samsung Galaxy Note 20 headphones. Even better, all you have to do is ask. “For those consumers who prefer USB-C wired headphones, our customer service can offer them on request,” said Samsung.
We have contacted Samsung for further information on the process, and we will update this article when we hear back. That said, your best bet is likely to call or notify Samsung support when you have your new Note 20 in hand. In the United States, you can call Samsung Support by calling 1-800-726-7864. To notify them instead, text “HELP” to 62913.