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Home / Tips and Tricks / T-Mobile, Metro customers can activate free robocall and scam protection now. Here’s how

T-Mobile, Metro customers can activate free robocall and scam protection now. Here’s how



tmobile-scamshield image

T-Mobile’s ScamShield service provides a handful of protection measures to protect you from spam calls and scams.

Screenshot of Jessica Dolcourt / CNET

T-Mobile just announced ScamShield, an extension of its existing service that detects spam calls and helps block robocalls. In a change, it will come free to all T-Mobile, Sprint and Metro by T-Mobile customers. This is a service that operators, including T-Mobile, have previously charged for.

On July 24, customers can access a whole range of options via the ScamShield app that you can download to your phone – and via the Call Screener app for Sprint customers. But you do not have to wait until then to get T-Mobile’s protection.

T-Mobile and Metro by T-Mobile customers can go to the phone call and press # 662 # to turn it on now. This works for postpaid customers (you pay a monthly invoice for the previous month) and not for prepaid customers.

This is an evolving story. You can read more about ScamShield here and what other carriers do to block robocalls.


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