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What to do when your iPhone is not charging

Your iPhone is not charging. What are you doing? Well, you can panic, or you can fix the problem.

If your iPhone does not charge, there are a number of potential fixes available, from restarting your iPhone to replacing your Lightning cable. As we show in this article, they are all easy to try, and in most cases, they will recharge your iPhone.

Check, replace or replace the flash cable

Your iPhone charges by receiving electricity via its Lightning cable. Failure to charge can cause problems with this cable. Here are some things to try:

  • Make sure the cable is connected properly. This means that you ensure that it is properly inserted in your iPhone and in either the wall charger, a computer or a USB hub. It also means that you are looking for anything that is in the cable outlet or in the iPhone̵
    7;s Lightning port, such as fluff.
  • Try another cable if you have one. If other cables work, it is clear that the first cable was the problem.
  • If no other cables are working, it is likely that something else is causing the problem. That said, the cables you have tried may all be faulty, so you may want to purchase a new Lightning cable (after trying other things suggested in this article).

Restart your iPhone

Restart iPhone
Pexels / Matthew

Restarting your phone is one of the safest and most reliable solutions to virtually any iPhone problem. The same thing applies when your iPhone is not charging.

With the iPhone X, XS or iPhone 11 range, keep one off at the same time Volume buttons and that side button, until the power switch is displayed. With iPhone SE (2020) down to iPhone 6, you hold side button. If you have an iPhone 5 or older, press and hold Top button.

Apple also recommends that you try to restart power. This is similar to a normal reboot, but it also works when your iPhone is frozen. For iPhone 8 or later, do the following: Press and release Volume up button, press and release Volume down button, and then press and hold Side button, until the Apple logo appears. If you have an iPhone 7 or 7 Plus, press at the same time side button and the volume down until the phone restarts. For iPhone 6S or earlier, press simultaneously Side button (or top) and Home button until the Apple logo appears.

Check your power source

Iphone charger
Thomas Kolnowski / Unsplash

Similar to checking or changing cables, it is possible that your iPhone will not charge due to your power source.

If you are using an AC adapter, you can try another adapter. You can also try connecting your Lightning cable to a compatible USB 2.0 or 3.0 port on your computer (or to a USB hub or dock).

If you connect your iPhone to a computer (or docking station), make sure the port you are using is actually compatible with your Lightning cable. This means that the port must be USB 2.0 or USB 3.0 compatible. Do not use the USB ports on a keyboard, as these will not work.

Similarly, if you are using a wireless charger, you can try charging with a Lightning cable. If this works, your wireless charger may need to be replaced.

Cool your iPhone

iPhone has
Pixabay / Mylene2401

In cases where your iPhone does not charge above 80%, Apple recommends that you move your iPhone to a cooler location. Why? The latest versions of iOS (iOS 13 and later) include a feature that prevents your iPhone battery from getting too hot, which can shorten its life. If it is already hot, it can be charged for hot, so the iPhone limits itself to charging up to 80%.

Again, if it runs out at 80%, take your iPhone somewhere cooler and keep it out of sunlight. If you have iOS 13, you can also go to Settings> Battery> Battery health and press Optimized battery charging, so that the slider moves to the off position. This is not recommended, as it may accelerate battery aging, but it will prevent your iPhone from charging up to 80% in some cases.

Take your iPhone to Apple

Apple Store Palo Alto

If you have tried all of the above and your iPhone still does not charge, you may have a faulty battery. In this case, you need to go to the Apple website and arrange for your battery to be replaced. You can also take your iPhone to your nearest Apple Store, which you can also find on Apple’s website.

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