There are a number of things you can try if your Wi-Fi does not work, neither of them requires any technical knowledge. Each solution only takes a few minutes to complete, so you will be able to go through this entire list in no time.
We have listed some of the most common correction options below, which will hopefully solve your Wi-Fi related problem. Let's get started.
Starting with the basics
If your Wi-Fi is not working, the first thing you need to do is to check the most basic settings . Start by checking if you have enabled Wi-Fi on your device. Also, make sure you do not have the aircraft mode enabled, as it will prevent the device from being connected to the web.
If these two things go out, the next step is to make sure you are connected to the correct router. Trying to connect to the neighbor's network instead of yours is a common mistake, especially if they have similar names consisting of random letters and numbers. Also, make sure to double-check the password for your router. If you did not change it when the network was established, you will find it on a sticker located somewhere on your router.
Turn off Bluetooth if your Wi-Fi does not work
Bluetooth loves to interfere with Wi-Fi networks, mainly because both send signals over a 2.4 GHz radio frequency. Sometimes Bluetooth completely reduces access to the Internet, while in other cases it only significantly slows down speed.
To solve the problem, change the router to the 5GHz band.
This is easy to test. Turn off Bluetooth on your device if you have it on and see if it resolves the problem. If it does, our recommendation is to switch your router from a 2.4 GHz band to a 5 GHz band – if it supports it – which will allow you to use Bluetooth on your device without causing Wi-Fi related issues. You can change this in the router's settings.
Restart your router and device
This is a simple solution that is known to solve many technical problems. Start by restarting the router: unplug all the cables from the device and then wait a few minutes. Once you have connected it, wait a minute or two for the device to set. While you wait, continue and restart your phone, tablet, laptop or any other device you use as well.
Read next: What to do if your phone will not connect to Wi-Fi ]
When both your device and router are running, start Wi-Fi to see if this resolved problem. If it didn't, it's time to move on to the next step.
Other solutions to try if your Wi-Fi does not work
If none of the fixes are so far has worked, there are some others you can try. We have listed some of the most common below:
- Get closer: The reason why your Wi-Fi does not work may be because you are too far away from the router. Grab your device and take it as close to the router as possible and then try connecting online.
- Troubleshoot problems: If you have problems with Wi-Fi on your Windows computer, right-click the Wi-Fi icon in the taskbar, select the "Troubleshoot problem" option and wait for the device to do things. The whole process takes less than a minute to complete and has solved my connection problems many, many times so far.
- Forget the Wi-Fi network and reconnect: This is another quick and easy solution. The process differs depending on the device and operating system, but if you use an Android phone, you can find the Wi-Fi option in the settings and choose your network. A window will then appear on your screen with some info that also contains the "Forget" button. Press the button and then connect to the same network with your password.
- Make a factory reset: This is far from the best option out there, but if nothing else works, a factory reset can do the job. It removes all data from your device – including software issues that can cause connection problems – and restore everything back to its original settings. But before going down this road, make sure to back up the data on your device. To check how to perform a factory reset on an Android device, click here.
Call the call
Have you tested all the fixes listed in this post, but your Wi-Fi still doesn't work? If so, there is a chance that you have to call. But before doing so, try to find out if the problem is with your device or router. Try connecting as many devices as possible to your Wi-Fi network. If none of them can come online, the problem is with the router or network. But if only one of them cannot connect, it is likely that there is something wrong with the specific device.
In the first case, give your ISP a call. It can check if there is any work done in your area that causes network disruption or if there is a problem with your router. If the router is guilty, your ISP will send a guy over to replace it – it happened to me three times in two years.
If your device is to blame the Wi-Fi related issues you have, it will need to be repaired. In that case, give the manufacturer a call if the device is still under warranty or the dealer if you have chosen one of the additional insurance packages they like to offer. If both have already expired, you must repair it at your own expense – sorry about that.
These are some of the most basic and common solutions for your Wi-Fi problems, even if they are not the only ones. Did any of them solve the connection problems? Let us know in the comments!